Bluemast ISDN
Bluemast ISDN can save 30% compared to BT for ISDN2 line rental and consolidate your calls and line rental service in one bill. You will keep your existing phone number and do not need to make any changes to your telecom equipment.
ISDN2e is a 2 channel digital line voice and data service ideal for small business offices. You can connect up to 8 digital devices and make or receive 2 calls at once. You can also have a broadband connection on this line. A 2 channel ISDN2e circuit costs a similar amount to 2 analogue phone lines but offers higher quality and allows calls to be routed more flexibly
• Digital Standard: - equivalent to BT’s ISDN 2e Standard and supports Point to Multi-point working.
• Digital System: - equivalent to BT’s ISDN 2e System and supports Line Hunting and Point to Point working.
Each type comes with one main telephone number and 2 channels. Digital System can have additional Channels in multiples of 2 up to a maximum of 30
We can transfer over your existing line ISDN line with no transfer charge and you should be able to keep your existing telephone number.
Videoconferencing - Using ISDN, meetings can take place face-to-face without expensive and time-consuming travel.
We are passionate about customer service and ensuring we respond rapidly and effectively to your needs.. Our customer service centre is based in the UK and is staffed by highly knowledgeable and helpful professionals.
These are the benefits of using Bluemast business analogue line rental service;
• Save 30% on ISDN2 rental compared to BT
• Transfer existing BT lines
• BT Openreach will continue to maintain your phone line
• Free online itemised bill and online account management
• Comprehensive range of ISDN features
• Free directory entry in the Business A-Z section of The Phone Book from BT
Feature
Description
Calling Line Identity Presentation (CLIP)
This service allows the called customer to receive the caller’s line identity (telephone number) Before answering the call. The called party will only receive this information if the calling party hasagreed to send their number (CLI).
Calling Line Identity Restriction (CLIR) Customers can request that their
identities (telephone numbers) are not
released at any time.
with the ISDN2e line.
Connected Line Identity Presentation (COLP)
Allows you to confirm that the number
you have dialled is the number you are connected to and that you have not been forwarded to another location. Activation/deactivation of this facility is not available on a per call basis.
Connected Line Identity Restriction (COLR)
You can ask for your telephone numbers not to be released to callers. Please note that activation/deactivation of this facility
is not available on a per call basis.
Call Forwarding of Voice and Data Calls (Admin set up only) Unconditional On All Calls
All calls incoming to the diverting group of lines are immediately diverted to the directory number that was nominated to receive the diverted calls
Call Forwarding of Voice and Data Calls (Admin set up only) On Busy
Diversion/Forwarding on Busy is provided so that customers have the opportunity to ensure that any overflow traffic at one location can be answered elsewhere. ISDN2e will forward calls when either all channels
are busy or when a specific DDI extension is signalled to be busy by the iSPBX.
Call Forwarding of Voice and Data Calls (Admin set up only) On No Reply
Provision of Diversion/Forwarding on
Ring Tone or No Reply means that calls will be diverted to a pre-arranged telephone number if the call isn’t answered within approximately 20 seconds.
Customer controlled call forwarding of Voice and Data Calls Unconditional On All Calls
This is the Call Forwarding option that
allows you to control the Call Forwarding service from your PBX / equipment. You can choose to forward all calls, on busy, or on no reply. The forwarded part of the call will be charged to whoever invokes the Call Forwarding facility. You are advised to check that your equipment supports the relevant Call Forwarding service offered. Call Forwarding on ISDN2e allows both voice and data calls to be forwarded
Customer controlled call forwarding of Voice and Data Calls - On Busy
This is the Call Forwarding option that
allows you to control the Call Forwarding service from your PBX / equipment. You can choose to forward all calls, on busy, or on no reply. The forwarded part of the call will be charged to whoever invokes the Call Forwarding facility. You are advised to check that your equipment supports the relevant Call Forwarding service offered. Call Forwarding on ISDN2e allows both voice and data
calls to be forwarded.
Customer controlled call forwarding of Voice and Data Calls – On No Reply
This is the Call Forwarding option that
allows you to control the Call Forwarding service from your PBX / equipment. You can choose to forward all calls, on busy, or on no reply. The forwarded part of the call will be charged to whoever invokes the Call Forwarding facility. You are advised to check that your equipment supports the relevant Call Forwarding service offered. Call Forwarding on ISDN2e allows both voice and data calls to be forwarded.
Call Deflection (CD)
Allows you to respond to an incoming
voice or data call by deflecting the call to another number without answering it. The “forwarded to” number must be able to accept the calls, for voice calls any normal number that accepts incoming calls (such as a mobile phone or analogue exchange line) can take the call. The ability
to use this service is dependent upon your equipment. You can control the criteria that determines which calls are forwarded, for example on the basis of who the call is from, who it is made to, the call type etc.
20 Octet Sub Addressing
Sub Addressing (also known as
Network Address Extension)
For ISDN2e this would apply to equipment that supplies ISDN 2e ports to the user.
This allows the caller to select a
destination, device or end-point beyond that indicated by the called national number (for example a process in a host computer or a device connected to a LAN,
or individual devices connected to an ISDN 2 port). Assuming your equipment supports this facility, the caller may send his calling sub address but the called party
must have CLIP to receive this facility.
Caller Redirect
Caller Redirect is a service provided at the End User's local exchange that informs incoming callers of the called party's new telephone number. When an End User ceases service and takes up service elsewhere, or has a line renumbered, Caller Redirect will refer callers to the new number (the caller is not charged for the call).
DDI
Allows you to use ISDN 2e for all your office communications. For example, you could group your ISDN 2e lines together and use hunt groups and line
hunting when they’re connected to a phone system. If you had three ISDN 2e lines (i.e. 6 channels), you
could have 10 numbers associated with each one, which adds up to a possible total of 30 different extension numbers. One of those numbers could then become a central number for customers to call. The other 29 could serve as personal extension numbers, so that regular customers could contact individuals directly, without having to go through your switchboard.
Presentation Number
Presentation Number is a service that allows users to specify a telephone number for the Calling Line Identity (CLI) on outgoing calls, which may be different to the main telephone number
.
Anonymous Call Reject
This can be used where the caller(s) are withholding their CLI. It will prevent most calls with CLI Withheld being made to the number selected. Users should be cautioned, however, that it is likely to stop other people they would be happy to speak to from phoning them (e.g. doctors, hospitals and numerous other large organisations). ACR will not reject International Calls.
Multiple Subscriber Numbering
Allows you to have up to 10 directory numbers allocated to the digital service on ISDN 2e, so you could advertise different telephone numbers for fax, video, telephone and data devices. This option is highly recommended if you’re connecting more than two digital devices to ISDN 2e.
Important:
Your terminal equipment must be able to support the Multiple Subscriber Numbering service, as individual directory numbers will need to be programmed into the equipment. The total number of telephone numbers available on ISDN2e is 10 .
Call Waiting and Call Hold
These services are provided together and are similar in functionality to Call Waiting and Call Hold on normal analogue phone lines. The functionality for these services is controlled by your equipment, be that an ISDN phone, Terminal Adapter, Router or ISDN Card, so you must make sure any equipment you have connected to the digital sockets supports
Call Waiting and Call Hold and is set-up
correctly. Call Hold allows you to switch between calls without losing either call. These calls can be incoming or outgoing. Call Waiting alerts you to another voice
or data call trying to get through and gives you the option to take that call. Call Waiting is able to keep up to four voice or data calls waiting for a limited time and the called party is able to accept any one of those calls.
ISDN minimum PC specifications
MAC OS
• MAC OS 9.2-OS X
• PowerPC Processor 233Mhz
• 30MB of free hard disk space
• PPP Open Transport v1.3 networking software
• Macintosh Runtime for Java v2.1.2 for Internet Explorer
• Video display 800x600 (256 colours recommended)
• Telephone line1
• ISDN router / modem
• 512MB ram Mac os X
• 128MB ram Mac os 9.2
RISCOS
• RISOS 5
• 30MB of free hard disk space
• networking software
• Video display 800x600 (256 colours recommended)
• Telephone line1
• ISDN router / modem
•128MB ram
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